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FAQs

We want you to have a great experience with us. Here are a few frequently asked questions that might be helpful for you.

What type of course options do you offer for teachers?

TKL provides professional development for educators across all 50 states. Our comprehensive program and courses are designed to meet teachers’ individual professional development needs.

All of our courses are completely Online | Self-Paced | Relevant | Easy-to-Use | Engaging.

Please review our course catalog by state and purpose to view the approved courses offered.

We offer courses that include graduate courses and continuing education courses, including certification, state licensure, salary advancement, and other professional learning needs.

  1. State Re-certificate – This registration type should be used for teachers who require state-approved clock hours. Please make sure to review our State Alignment page for your state to determine if this is the correct option for your registration needs.  When registering for recertification courses make sure to choose State Recertification Courses as your purpose from our registration page.
  2. Salary Step Advancement – This registration type is for teachers who are looking to increase their salary steps based on district-contracted agreements. When selecting your course, choose Salary Step Advancement courses as your purpose from our registration page.
  3. Graduate Credits/Semester Hours – For teachers in states which require either graduate credits or semester hours, Teach & Kids Learn (TKL) provides accredited university graduate credits. Please make sure to review our State Alignment page for your state to determine if this is the correct option for your registration needs. We provide official transcripts. and letter grades upon the successful completion of your selected course. When selecting your course, choose Graduate Credit level courses as your purpose from our registration page.
  4. Personal Professional Growth – These courses are for educators who wish to take our online learning opportunities for their own personal growth as a teacher. These are wonderful course opportunities for our international teachers as well. No credits or clock hours are offered with these courses. All activities included in the courses are optional. When selecting your course, choose Personal Professional courses as your purpose from our registration page.

Once enrollment, we will receive a request for any additional information that may be required to complete your certification documentation.

Can I use a purchase order to make a purchase?

Schools, districts, and teachers may use purchase orders and/or checks to complete the purchase of your online course. Contact us to make arrangements for your course purchase(s). Please contact us directly at PD@TeachnKidsLearn.com or 1-855-498-4400.

What makes TKL online courses different from other course offerings?

All of our courses are completely self-paced.  There are no assignments that have a specified date of completion, nor are there scheduled webinar meeting times embedded in the course.  The only date that is specified is the term-end date. Your term end date will be specified in the welcome letter that you will receive upon registration for you your course.

We take an innovative approach to the design and delivery of effective, efficient, capacity-building professional development for teachers. Our online professional learning program blends essential learning theory with the practical real-world application necessary for today’s teachers.

Each learning opportunity is designed to support educators in making evolutionary changes to their instructional practice. Every teacher begins where they currently are within the course focus and then, through cycles of critical self-reflection and experiential, or in-classroom work, they focus on making positive changes to their practice.

All of our courses are highly rated by the teachers who have taken our courses. Over 90% of the teachers that have registered with us have found the courses to be meaningful, and useful toward their own professional growth as an educator.

How long will I have to complete my course?

Registrations for state recertification, salary advancement, and graduate level courses will have up to 4-months from the date of registration to complete their course.

NOTE: If you are registered for an NYC/ASPDP Salary Advancement course, you will have a  Seasonal Term (i.e. Spring, Summer, Fall). In these cases, your term-end dates are pre-set by the district and your course must be completed by that date.

Term end dates are listed on the course catalog during the selection process. Term end dates are also shared through the use of welcome letters which are emailed upon completion of the registration process. Term end dates are also listed on your personal dashboard on our learning management platform.

What is the course cancellation and refund policy for online courses?

Course Cancellation Policy: (Dated: 5-31-2022)

While we are confident that you will love our courses, unfortunately, there may be times when you will need to consider withdrawing from a course with us. If so please keep the following in mind.

1). Cancellations within 3 days of registration – Participants may cancel any course as long as TKL receives the course cancellation within 3 days of the initial registration date. In this case, the participant will receive a full refund of that course less a $10.00 processing fee. Submit cancellation request to the following email address: PD@TeachnKidsLearn.com

2). Cancellations of active courses between 4 and 20 days – Participants canceling any course during this period will receive a partial refund in the amount of $70.00. Submit cancellation request to the following email address: PD@TeachnKidsLearn.com

3). Cancellation requests made after 20 days – Tuition is non-refundable once a course registration is active and available to the participant for 20 days.

4). Cancellations of ASPDP course(s) once registration window is closed – Tuition is non-refundable once the NYC ASPDP registration window has closed.

5) Cancellation of Graduate Level Courses – Cancellations of graduate level courses must be completed through our partner university. You may contact them at the following location on their website. https://www.ashland.edu/administration/contact

For additional questions please contact us at PD@TeachnKidsLearn.com

What types of devices can I use to access these online courses?

Our online courses are accessible by any device with internet access. This includes computers, laptops, tablets, and smartphones.

Can I earn graduate level credits for the online courses I complete?

Yes, all of our courses are approved for graduate-level credits from our university partners. Any of our courses can be upgraded to the graduate-level. Please click on the following link to contact us with your request.

Teach & Kids Learn (TKL) provides accredited university graduate credits. Please make sure to review our State Alignment page for your state to determine if this is the correct option for your registration needs. We provide official transcripts. and letter grades upon the successful completion of your selected course. When selecting your course, choose any of our Graduate Credit level courses from our registration page.

What is the difference between Seasonal and Rolling Terms?

We offer two main types of registration term types that utilize different timetables for determining course end dates. 

 The “Seasonal” (ie. Spring, Summer, and Fall) terms are offered during specific time periods throughout the year. This term is used for our teachers in New York City for their salary credits. These term dates are set by the NYC Department of Education professional development office (ASPDP). Extensions for the Seasonal Term are not available. 

Rolling or Open Enrollment terms are registrations that are available for immediate enrollment all year long. Participants are given up to 4-months to complete courses from the date of registration. Upon registration, you will receive a welcome letter from your course facilitator outlining your exact term-end period. In most cases, extensions of an additional month will be granted for rolling term participants if requested in writing/email to their course facilitator. We are willing to work with teachers in finding ways to complete the courses that they have registered for.

Can I access course materials after my enrollment term ends?

No, access to course materials is limited to the term period for which you are registered.

We do offer a personal professional development option through our registration process. This option will provide a teacher with an additional period of access to course resources and materials at a greatly reduced rate. 

Are there additional materials that I will need to purchase or need to acquire for completing these online course?

No, all course materials and resources are included in the online course platform. No additional purchases are required.

Are your courses approved for teachers?

TKL provides approved professional development for educators across all 50 states. Our comprehensive program and courses are designed to meet your individual professional development needs. All of our courses are completely Online | Self-Paced | Relevant | Easy-to-Use | Engaging.

Please make sure to review our State Alignment page for your state to determine if this is the correct option for your registration needs.

We offer several registration options for our teachers. The following is a summary:

  1. State Re-certificate – This registration type should be used for teachers who are in need of clock hours and/or state-approved credits which will be used to meet state re-certification requirements. Please make sure to review our State Alignment page for your state to determine if this is the correct option for your registration needs.  When selecting your course, choose any of our State Re-Certification Courses from our registration page.
  2. Salary Step Advancement – This registration type is for teachers who are looking to increase their salary steps based on district contracted agreements. When selecting your course, choose any of our Salary Step Advancement course options from our registration page.
  3. Graduate Credits/Semester Hours – For teachers in states which require either graduate credits or semester hours, Teach & Kids Learn (TKL) provides accredited university graduate credits. Please make sure to review our State Alignment page for your state to determine if this is the correct option for your registration needs. We provide official transcripts. and letter grades upon the successful completion of your selected course. When selecting your course, choose any of our Graduate Credit level courses from our registration page.
  4. Personal Professional Growth – These courses are for educators who wish to take our online learning opportunities for their own personal development growth as a teacher. These are wonderful course opportunities for our international teachers. No credits or clock hours are offered with these courses. All activities included in the courses are optional. These courses are provided at a reduced rate. When selecting your course, choose any of our Personal Professional courses from our registration page.

After enrollment, we will review your registration options to make sure that all paperwork has been completed properly to ensure you receive your approved credit and/or clock hours. Please review available courses for your state to see how many credits you will earn after successful course completion.

What is a fast track course? NYC Salary Differential Course

Fast-Track is our P/A+-Credit Course option which allows teachers to complete a course during a 9-week session instead of the normal full-term period. The advantage of a shorter term is that your grade will be submitted to ASPDP sooner. Normally a participant has to wait until the end of the full term to have their grades entered into the ASPDP database.

NOTE: Entering of grades into the ASPDP database is the first step in the ASPDP credit validation process. Validation of credits is based on the NYCDOE Office of Salary Services’ timetable for applying differentials and early grade submission does not guarantee that participants will receive their differential upon early completion of their course.

Can I retake a course if I was not able to finish it?

Retaking a course when a course has received a status of failed or withdrawn:

Sometimes life is challenging and we need to either withdraw from a course or are just not able to finish and receive a failing grade. Teach & Kids Learn (TKL) provides teachers with the ability to retake these courses at a greatly reduced fee.

The fee is $80.00 to retake the incomplete course. If you are interested in retaking a course with us please contact us at PD@TeachnKidsLearn.com.

 

Why You Should Purchase Bundle Course Packages?

TKL Bundle Packages are an easy and effective way to purchase multiple courses at a discounted rate.

  • Bundle Course Packages do not expire. When purchased the code remains valid until all purchased credits are used.
  • Bundle package course purchase credits can be spread out over time. It is not necessary to use all purchased credits at the same time. You can spread out the use of your course selections until you are ready to start your course(s)
  • Bundle codes are transferable. Example: You have one remaining course purchased credit on your bundle package. You can gift the code to another teacher.
  • Bundle codes can be purchased by a group of teachers and distributed between members of the group. Example: Three teachers purchase a 3-course bundle package. Each teacher uses one purchased credit to select their course from the catalog.

NOTE: This offer is not available for use with our ‘Graduate Level’ course options. Displayed package pricing includes the 10% discounted amount spread over the number of credits purchased.

Discount promotions cannot be used toward the purchase of bundle packages or combined with bundle purchased courses.

Bundle Package Cancellation Policy

(Date 10-1-2022)

  1. Cancellations within 3 days of purchase – Participants may cancel a bundle package purchase as long as TKL receives the cancellation notification within 3 days of the initial purchase date. In this case, the participant will receive a full refund of that bundle package less a $25.00 processing fee. Submit cancellation request to the following email address: PD@TeachnKidsLearn.com
  2. Partial Bundle Packages – Partially used bundle packages are not refundable.

For additional questions please contact us at PD@TeachnKidsLearn.com

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