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FAQs

We want you to have a great experience with us. Here are a few frequently asked questions that might be helpful for you.

What type of course options do you offer for teachers?

TKL provides professional development for educators across all 50 states. Our comprehensive program and courses are designed to meet teachers’ individual professional development needs.

All of our courses are completely Online | Self-Paced | Relevant | Easy-to-Use | Engaging.

Please review our course catalog by state and purpose to view the approved courses offered.

We offer courses that include graduate courses and continuing education courses, including certification, state licensure, salary advancement, and other professional learning needs.

  1. State Re-certificate – This registration type should be used for teachers who require state-approved clock hours. Please make sure to review our State Alignment page for your state to determine if this is the correct option for your registration needs.  When registering for recertification courses make sure to choose State Recertification Courses as your purpose from our registration page.
  2. Salary Step Advancement – This registration type is for teachers who are looking to increase their salary steps based on district-contracted agreements. When selecting your course, choose Salary Step Advancement courses as your purpose from our registration page.
  3. Graduate Credits/Semester Hours – For teachers in states which require either graduate credits or semester hours, Teach & Kids Learn (TKL) provides accredited university graduate credits. Please make sure to review our State Alignment page for your state to determine if this is the correct option for your registration needs. We provide official transcripts. and letter grades upon the successful completion of your selected course. When selecting your course, choose Graduate Credit level courses as your purpose from our registration page.
  4. Personal Professional Growth – These courses are for educators who wish to take our online learning opportunities for their own personal growth as a teacher. These are wonderful course opportunities for our international teachers as well. No credits or clock hours are offered with these courses. All activities included in the courses are optional. When selecting your course, choose Personal Professional courses as your purpose from our registration page.

Once enrollment, we will receive a request for any additional information that may be required to complete your certification documentation.

What makes TKL online courses different from other course offerings?

All of our courses are completely self-paced. There are no assignments that have a specified date of completion, nor are there scheduled webinar meeting times embedded in the course. The only date that is specified is the term-end date. Your term end date will be specified in the welcome letter that you will receive upon registration for you your course.

We take an innovative approach to the design and delivery of effective, efficient, capacity-building professional development for teachers. Our online professional learning program blends essential learning theory with the practical real-world application necessary for today’s teachers.

Each learning opportunity is designed to support educators in making evolutionary changes to their instructional practice. Every teacher begins where they currently are within the course focus and then, through cycles of critical self-reflection and experiential, or in-classroom work, they focus on making positive changes to their practice.

All of our courses are highly rated by the teachers who have taken our courses. Over 90% of the teachers that have registered with us have found the courses to be meaningful, and useful toward their own professional growth as an educator.

How long will I have to complete my course?

Registrations for state recertification, salary advancement, and graduate-level courses will have up to 4-months from the date of registration to complete their course.

NOTE: If you are registered for an NYC/ASPDP Salary Advancement course, you will have a Seasonal Term (i.e. Spring, Summer, Fall). In these cases, your term-end dates are pre-set by the district and your course must be completed by that date.

Term end dates are listed on the course catalog during the selection process. Term end dates are also shared through the use of welcome letters which are emailed upon completion of the registration process. Term end dates are also listed on your personal dashboard on our learning management platform.

What is the course cancellation and refund policy for online courses?

Course Cancellation Policy:

While we are confident that you will love our courses, unfortunately, there may be times when you will need to consider withdrawing from a course with us. If so please keep the following in mind.

1). Cancellations within 3 days of registration – Participants may cancel any course as long as TKL receives the course cancellation within 3 days of the initial registration date. In this case, the participant will receive a full refund of that course less a $10.00 processing fee. Submit cancellation request to the following email address: PD@TeachnKidsLearn.com

2). Cancellations between 4 and 20 days – Participants canceling any course during this period will receive a partial refund in the amount of $70.00. Submit cancellation request to the following email address: PD@TeachnKidsLearn.com

3). Cancellation requests made after 20 days – Tuition is non-refundable once a course registration is active and available to the participant for 20 days.

4). Cancellations of ASPDP course(s) once the registration window is closed – Tuition is non-refundable once the NYC ASPDP registration window has closed.

5) Cancellation of Graduate Level Courses – Cancellations of graduate level courses must be completed through our partner university. You may contact them at the following location on their website. https://www.ashland.edu/administration/contact

For additional questions please contact us at PD@TeachnKidsLearn.com

Can I retake a course if I was not able to finish it?

Sometimes life is challenging and we find ourselves not able to finish. If you have officially withdrawn from a course or failed, we have an option for you. Teach & Kids Learn (TKL) provides teachers with the ability to retake a course at a greatly reduced fee.

The fee is $80.00 to retake an incomplete course. If you are interested in retaking a course with us please contact us at PD@TeachnKidsLearn.com.

Why You Should Purchase Bundle Course Packages?

TKL Bundle Packages are an easy and effective way to purchase multiple courses at a discounted rate.

  • Bundle Course Packages do not expire. When purchased the code remains valid until all purchased credits are used.
  • Bundle package course credits can be spread out over time. It is not necessary to use all purchased credits at the same time. You can spread out the use of your course selections until you are ready to start your course(s)
  • Bundle codes are transferable. Example: You have one remaining course purchased credit on your bundle package. You can gift the code to another teacher.
  • Bundle codes can be purchased by a group of teachers and distributed between members of the group. Example: Three teachers purchase a 3-course bundle package. Each teacher uses one purchased credit to select their course from the catalog.

NOTE: This offer is not available for use with our ‘Graduate Level’ course options. Displayed package pricing includes the 10% discounted amount spread over the number of credits purchased.
Discount promotions cannot be used toward the purchase of bundle packages or combined with bundle-purchased courses.

What is the Bundle Package Cancellation Policy
  1. Cancellations within 3 days of purchase – Participants may cancel a bundle package purchase as long as TKL receives the cancellation notification within 3 days of the initial purchase date. In this case, the participant will receive a full refund of that bundle package less a $25.00 processing fee. Submit cancellation request to the following email address: PD@TeachnKidsLearn.com
  2. Partial Bundle Packages – Partially used bundle packages are not refundable.

For additional questions please contact us at PD@TeachnKidsLearn.com

Can I use a purchase order to make a purchase?

Schools, districts, and teachers may use purchase orders and/or checks to complete the purchase of your online course. Contact us to make arrangements for your course purchase(s). Please contact us directly at PD@TeachnKidsLearn.com or 1-855-498-4400.

What types of devices can I use to access these online courses?

Devices – Our online courses are accessible by any internet-based device (i.e Computer, iPad, Tablet, Chromebook, smartphone, etc.).

Browsers – Our learning platform can be accessed by all of the major internet browsers (i.e. Google Chrome, Edge, Safari, Firefox, etc.) at the following location. https://teachingknowledgeloop.com/

Can I upgrade my course and earn graduate-level credits?

Yes, all of our courses are approved for graduate-level credits from our university partner Ashland University.

Courses listed under state recertification or Salary Advancement can be upgraded to the graduate level. If you are interested in pursuing an upgrade of your course, contact us with your request.

Please make sure to review our State Alignment page to determine if this is the correct option for your registration needs. We provide official transcripts. and letter grades upon the successful completion of your selected course. When selecting your course, choose any of our Graduate Credit level courses from our registration page.

Can I access course materials after my enrollment term ends?

No, access to course materials is limited to the term period for which you are registered.

What we do provide our teacher is a downloadable copy of the course Participant Guide which includes all notes and responses that were provided while completing your course. This information is available on your dashboard located at https://teachingknowledgeloop.com/.

Will I need to purchase any additional materials or subscriptions to complete TKL online courses successfully?

All required materials are included with your course fee. Your online course will provide all the necessary information and resources that will be needed to complete your course.

12 What is a Fast Track Course? NYC Salary Differential Course

This option allows teachers to complete a standard term course in 9-week instead of the normal full-term period. The advantage of a shorter term is that your grade will be submitted to ASPDP sooner. Normally a participant has to wait until the end of the full term to have grades entered into the district database.

NOTE: Entering of grades into the ASPDP database is the first step in the ASPDP credit validation process. Validation of credits is based on the NYCDOE Office of Salary Services’ timetable for applying differentials and early grade submission does not guarantee that participants will receive their differential upon early completion of their course.

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